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Terms and conditions

HubOps agrees to undertake and complete the services as defined in accordance with and on the schedule specified scope of services.

Projects are invoiced ½ prior to commencement and ½ at completion. Hourly based services are invoiced at the end of every month. Workshops and travel are invoiced and payable before the workshop date. All invoices are due upon receipt and payable in DKK. Fees do not include third-party costs (such as but not limited to stock photography, software licences etc).
 
Travel costs are not included in fees unless specifically agreed upon.
 
The billing period for retainers starts from the first day of the month and ends the last day of the month for the duration of the working agreement unless stated differently in the scope of services.
 
Ownership; Rights; Proprietary Information; Publicity. HubOps shall own all right, title and interest for work completed during each billing period until the invoice for that billing period is paid in full to HubOps. Templates and course documentation cannot be duplicated or shared with third parties unless specifically agreed upon.
 
Warranty. HubOps warrants that the services will be performed in a professional and workmanlike manner and that none of such services or any part of this agreement is or will be inconsistent with any obligation HubOps may have to others. All deliverables shall be to the best of HubOps’ knowledge, original work of HubOps and/or its independent contractors. The contractor will ensure all third-party resources utilised in deliverables do not violate the rights of any third parties.
 
Liability. When working with HubOps on your GDPR compliance, we recommend clearly that HubOps does not replace the need for legal counsel. We are not legal specialists and cannot provide legal advice based on your locality. The onus is on you to have any advice and implementation techniques checked by your legal counsel. HubOps, therefore, accepts no liability.
 
Termination. The agreement will terminate at the end of the project or retainer as described in within the original proposal. The company shall upon termination pay HubOps all unpaid amounts due for services completed prior to notice of termination. Absolutely no refunds will be provided. The client must provide 30 days or 1 month's notice when cancelling an ongoing agreement.
 
Feedback and completion. The client must provide feedback in a timely fashion for any incremental services. If the client does not provide feedback after 1 month, the project is seen as complete and an additional service fee will be charged to restart the project.
Relationship of the Parties. Each party shall be and act as an independent contractor and not a partner, joint venturer or agent of the other. HubOps Marketing will not disclose content discussed during client sessions unless otherwise agreed upon.
 
Meetings can be conducted in person, over the phone or via video conference. HubOps will work with the client's preference where possible.
 
Notice. All notices under this agreement shall be in writing with a 30 day notice period.

Miscellaneous. No changes, modifications or waivers to this agreement will be effective unless in writing and signed by both parties.

Updated 11/12/2023